Liam Kelly 704 Hamilton St. Carlisle, PA 17013 (h) 717-241-0929 (w) 717-218-5180 beeboy@mindspring.com EDUCATION --------- * Bachelor of Arts from the College of Wooster (1997). * Double-major: English and Studio Art. G.P.A.: 3.7. * Senior Independent Study -- "In Other Words": A mixed media installation that attempted to equate linguistic structure with visual aesthetics through the use of pictorial language. * Junior Independent Study -- "Reader Response and the Radial Lobes": Developed a computer program that wrote Modernist poetry, and then attempted a literary analysis of the outputted poetry. * Departmental Honors -- English. * Dean's List every semester, 1993-1997. WORK EXPERIENCE --------------- * 2000-present -- SENIOR CONSULTANT at L-Soft international. Provide training and consulting services on L-Soft products to external customers. Assist customers in all aspects of their mailing list operations, from needs assessment to planning to implementation. Also teach training classes to Listserv and LSMTP administrators, both at external customer sites, and internal to L-Soft. * 2000-2001 -- Acted as an ORACLE DATABASE ADMINISTRATOR internal to L-Soft. Installed and configured Oracle Server 8.1.6 and Oracle Applications 11.5.2. Liaised with finance and sales staff to solve problems with Oracle Financials applications. Managed developers and consultants in developing custom forms and reports for the Financials modules. * 1998-2000 -- SUPPORT ENGINEER at L-Soft International. Primary duty was providing customer support for Listserv and LSMTP on Windows, Unix, VMS, and VM platforms, as well as providing technical information to internal sales and marketing staff. Also assisted with maintaining the L-Soft hosted network of servers and workstations, including web, FTP, and mail servers on NT, Tru64 Unix, and OpenVMS platforms. Wrote various shell scripts to perform routine maintenance tasks on unix servers. * 1997-1998 -- TECHNICAL SUPPORT REPRESENTATIVE for Mindspring Enterprises, Inc.. Position involved providing telephone and e-mail support for commercial and private dial-up accounts, on both networked and stand-alone systems. Primary support duty was troubleshooting of internet connections, including problems with modems, TCP/IP, PPP, and hardware conflicts. Also responsible for dealing with software and operating system problems on Windows 3.1, 95, 98, and Macintosh operating systems. TRAINING/CONSULTING EXPERIENCE ------------------------------ * Have conducted training classes for high-profile customers such as the US State Department, Compaq NL, Oxygen Media, and Partnership for a Drug-Free America. * Have done high-profile consulting for customers such as The New York Times and KPMG. * Have developed, tested, and delivered training materials for both internal and external use. * Comfortable working with and teaching both technical and non-technical staff. SOFTWARE EXPERIENCE ------------------- * Proficient on Macintosh, Windows NT/95, Linux/Unix, and OpenVMS platforms. * Knowledgeable in mail, web, and FTP servers on aforementioned platforms, including Microsoft IIS and Apache web server. * Experience in writing unix shell/awk/sed scripts. * Experienced in installation, configuration, and maintenance of Oracle Applications 11i and Oracle Enterprise Server 8i. * Experienced in setting up and maintaining TCP/IP networks. * Knowledgeable in HTML. * Working knowledge of C programming language. HARDWARE EXPERIENCE ------------------- * Have maintained a computer room of 18 servers, including Alpha, Intel, and RISC machines. Equipment included fiber channel storage, ethernet hubs and switches, routers, RAID arrays, and UPSs. Machine operating systems included Windows NT/2000, OpenVMS, and a host of unix operating systems, including Tru64 (Digital, OSF/1), Linux, Irix, Solaris, FreeBSD, BSDi, and AIX. * Have built both Intel and Alpha systems from components, including such devices as RAID drives, fiber channel storage, sound cards, CD-RW drives, scanners, network printers, and tape drives. EOF